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  • How long does it take to get my dealership set up on your platform?
    Typically 24 to 36 hours depending on verification and once all relevant information and agreements are in place.
  • What makes Carloom's advertising approach different?
    We employ a data-informed advertising strategy, optimizing campaigns to present your inventory to relevant, high-intent shoppers for the best possible return. We can discuss our approach in more detail.
  • How do you ensure the quality of the leads?
    We use advanced, targeted audience acquisition methods and data-informed processes to understand shopper intent, allowing us to deliver actionable leads.
  • How often is my inventory updated?
    It entirely up to the dealership, however we recommend more frequent updates to keep your information up to date.
  • What is Carloom and how can it help my dealership sell more cars?
    Carloom is an advanced online automotive marketplace. We use sophisticated digital advertising and data insights to connect active car shoppers with your dealership, aiming to increase visibility, generate qualified leads, and drive sales.
  • How do I get my dealership's inventory listed on your platform?
    Our platform supports easy inventory uploads. Our support team is always available to assist with setup and onboarding.
  • What kind of customer support do you offer to dealers?
    Dedicated support, including onboarding assistance and ongoing help via phone and email (info@carloom.co.za), plus online resources.
  • Do you check the credit history records of buyers?
    Carloom does not conduct credit checks. Financing inquiries are typically handled by financial institutions or your F&I department, who conduct assessments with buyer consent.
  • How are leads generated and what information is included?
    Leads are generated from direct shopper interest in your vehicles (e.g., form submissions, quote requests, calls). They typically include contact details, vehicle of interest, and sometimes other qualifying information.
  • Can I enhance my listings to make them stand out?
    Yes, we offer tools like premium placements, direct marketing campaigns, and rich media options. Specifics depend on your package.
  • Are the leads exclusive to my dealership?
    Yes, leads from direct inquiries on your specific vehicle listings on Carloom are exclusive to your dealership.
  • How do I report a technical issue with the platform?
    Contact our dealer support team immediately at info@carloom.co.za or by phone.
  • What happens if I upload a car without proper permission or with inaccurate information?
    Per our Agreement, you warrant the right to sell and the accuracy of listings. Breaches may result in listing removal, account suspension, and potential liability for your dealership.
  • How long does it take to generate leads after uploading cars?
    Allow up to 24 to 48 hours for initial uploads., upon verification and approval.
  • How does Carloom help with inventory and pricing insights?
    Our platform uses data analytics to provide market insights, helping you make informed inventory and pricing decisions. Contact us for specifics.
  • How do you protect my dealership's and my customers' privacy?
    We comply with POPIA and handle data confidentially. See our Privacy Policy for full details.
  • Can I upload my own cars?
    Yes, you are responsible for uploading cars you are legally entitled to sell, per our guidelines.
  • Are there any hidden fees or long-term contracts I should be aware of?
    No, our pricing is transparent. Our standard agreement details an initial term. Any commitments for enhanced services are clearly agreed upon upfront.
  • What if I have concerns about a specific listing on the platform?
    Report it to our dealer support team with details. We will investigate and take appropriate action.
  • How long do I have to respond to leads?
    We require a response within 24 hours; prompt engagement is crucial for conversion. We use advanced CRM and lead tracking systems to follow up on leads to ensure buyer satisfaction.
  • How much does it cost to advertise on your platform?
    Please contact us for current dealership listing offers. info@carloom.co.za
  • How do you attract car shoppers to your platform?
    We use a multi-channel marketing strategy, including SEO, targeted digital advertising, content marketing, and partnerships to attract engaged car buyers.
  • Can I edit my listing after it's live?
    Yes, via your dealership dashboard. Our support team can also assist.
  • What kind of ROI can I realistically expect?
    OI varies based on your inventory, pricing, market, and lead management. Our platform is designed to enhance your opportunities. We provide analytics for tracking. Contact us for a more detailed discussion so we can tailor a solution according to your needs.
  • How are leads generated and what information is included?
    Leads are generated from direct shopper interest in your vehicles (e.g., form submissions, quote requests, calls). They typically include contact details, vehicle of interest, and sometimes other qualifying information.Leads are generated from direct shopper interest in your vehicles (e.g., form submissions, quote requests, calls). They typically include contact details, vehicle of interest, and sometimes other qualifying information.
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